Outline

ANTAVO ACADEMY

TERMS OF SERVICE

(„Terms”)

These Terms were last updated on 01/03/2025.

Acceptance of these Terms

By accessing and using the Antavo AI Loyalty Cloud Academy (the “Academy"), you agree to comply with and be bound by the both these Terms and Antavo’s Academy Privacy Policy available at https://academy.antavo.com/. If you do not agree to these Terms and/or the Privacy Policy, please do not use the Academy.

2. Access and use of the Academy

To access certain features of the Academy platform, you may need toregister for an account. You may be asked to provide a password in connection with your account. You are solely responsible for maintaining the confidentiality of your account and password, and you agree to accept responsibility for all activities that occur under your account or password.

The Academy platform is not available to any users previously removed or suspended from the services by Antavo.

3. Course content and intellectual property

The contents of the Academy are accessible exclusively online through the Academy platform.

Antavo reserves the right to modify, update, or remove any content available on the Academy platform at any time, without prior notice. This may include, but is not limited to, content that is deemed outdated, no longer relevant, or otherwise unsuitable for the Academy's objectives. Antavo is not obligated to notify users individually of such changes and shall not be held liable for any inconvenience or loss resulting from the removal or modification of content.

The Academy provides learning materials and resources for educational purposes only. Antavo is not liable for any damages caused to your business as a result of consuming and using the knowledge described in these materials. Users are responsible for determining the suitability and applicability of the information provided.

Antavo is the owner or licensee of all Intellectual Property Rights as defined below in and to all content of the Academy platform, including but not limited to any audio and/or video material, written content, interactive e-learning/self-learning content, quizzes, certificates, live sessions, etc.

These works are protected by copyright and other laws and treaties around the world. All such rights are reserved. Except as expressly set out in this Agreement, Antavo does not grant to you any rights to or licenses in respect of the content of the Academy platform.

“Intellectual Property Rights” means patents, utility models, rights to inventions, copyright and neighbouring and related rights, trademarks and service marks, business names, rights in get-up and trade dress, goodwill and the right to sue for passing off or unfair competition, rights in designs, rights in computer software, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how and trade secrets), and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world;

4. Termination and suspension

You agree to use the Academy in accordance with all applicable laws and regulations. You are prohibited from engaging in any illegal activity or from using the Academy to infringe upon the rights of others.

Antavo has discretion in enforcing these Terms. Antavo may restrict or terminate your permission to use the Academy platform or ban your account at any time, with or without notice, for any or no reason, including for any violation of these Terms, if you fail to pay any fees when due, for fraudulent chargeback requests, upon the request of law enforcement or government agencies, for extended periods of inactivity, for unexpected technical issues or problems, if we suspect that you engage in fraudulent or illegal activities, or for any other reason in our sole discretion. Upon any such termination Antavo may delete your account and content, and may prevent you from further access to the Academy platform.

Your content may still be available on the platforms even if your account is terminated or suspended. You agree that Antavo will have no liability to you or any third party for termination of your account, removal of your content, or blocking of your access to our platforms and services.

5. Disclaimers and limitation of liability

The Courses and all other materials of the Academy are provided “as is” and without warranties of any kind either express, statutory or implied. Without limiting the foregoing, there is no warranty that access to the Academy platform will be error-free or uninterrupted; that the information on the Academy will be accurate, complete or reliable; that the Academy platform will be free of any virus, worm, trojan horse or other harmful software code; or of title or non-infringement.

Antavo hereby disclaims any and all implied warranties in connection with the Academy platform, including without limitation any implied warranty of merchantability or fitness for a particular purpose.

Antavo, its affiliates, officers, directors, employees, agents, and other contributors shall not be liable to you for any incidental, indirect, consequential, special, punitive, or exemplary damages of any kind, including lost revenues or profits, loss of business, or loss of data, whether incurred directly or indirectly, arising out of or in any way related to your use of or inability to use the Academy platform.

In no event will Antavo’s total liability to you for any and all damages, losses, and causes of action arising out of or related to your use of the Academy platform exceed EUR 5,000 (that is five thousand Euros) regardless of the form or cause of action or the alleged basis of any claim and regardless of whether any remedy fails of its essential purpose.

6. Governing law and dispute resolution

These Terms will be governed by and construed in accordance with the laws of England and Wales, without giving effect to any principles of conflicts of law that would cause the application of the laws of any other jurisdiction.

Any dispute, controversy, or claim arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be referred to and finally resolved by arbitration under the Rules of the London Court of International Arbitration (LCIA), which are deemed to be incorporated by reference into this clause. The number of arbitrators shall be one, appointed in accordance with the LCIA Rules. The seat of arbitration shall be London, England. The language of the arbitration shall be English. The decision of the arbitrator shall be final and binding on both parties.

By accepting these Terms, You waive any right to bring proceedings in any other jurisdiction and agree that arbitration shall be the sole and exclusive forum for resolving disputes, to the maximum extent permitted by law.

All disputes shall be resolved on an individual basis. The parties agree that no arbitration shall be consolidated with any other proceeding, nor shall any party have the right to bring a claim as a representative or member of a group or class.

7. Modification to these Terms

Antavo reserves the right to, at its discretion, to change, modify, add, or remove portions of these Terms at any time. Your continued use of the Academy after Antavo have posted notice of changes to these Terms constitutes Your agreement to such changes.

8. Contact information

If you have any questions about these Terms, please contact us at academy@antavo.com.

To access the Terms of Service of Intellum, please go here: https://www.intellum.com/terms-of-service